Wow, just called FedEx Singapore to try to send a letter overnight to the US and had to listen to a completely inept telephone person. It's not that he didn't answer my questions, but basically he couldn't seem to comprehend that I'm pretty much a newbie to FedEx and didn't know their procedures. Hence such scintillating exchanges as:
FedEx Man: "Will you be using your own envelopes or FedEx ones?"
Me: "Is there a difference?"
FedEx Man: "Price difference."
Me: "Huh?"
FedEx Man: "Price difference."
Me: "Okay, which one is cheaper?"
FedEx Man: "Of course FedEx will be cheaper." It wasn't surly, but it sure wasn't friendly. Please. "Of course"? How was I to know? And since I had told him that I needed it there by the next day, he could have offered that I could go to a FedEx authorised center instead of sticking to trying to arrange a pickup. Which in itself was fairly path